Shipping & Return

Shipping:

We ship our robots worldwide using Canada Post with tracking. The shipping costs displayed when you check out are automatically calculated based on your location. Canada Post works with your local postal service to deliver the package once it gets to the final destination country.

Returns:

We’re happy to refund an unopened product within 30 days of purchase.  To do that, just email us your name, order number and what you’d like to return to sales [at] littlerobotfriends.com

Once we receive your product, we’ll issue a refund to the credit card on file with your order.

We’re unable to reimburse the return shipment cost. To ensure the product is returned to us and you receive a refund, please send via a tracked shipping service.

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Depending on the type of class a LRF educator either leads the class through the lessons or supports the class by providing additional help. Knowledge and comfortability with technology is a strong help, but the most important qualities are compassion and patience. As described above our primary goal is to build confidence, so being able to empathize with kids at this stage of learning is really important for achieving that.
Education Manager is a bit of a catch-all for LRF. The main role is to work as a liaison between parents, kids, and educators and keep classes running smoothly. We expect that during the early months of the role, the education manager will also lead the instruction of some classes to familiarize themselves with the class material and our teaching style.