Camp, Class, and Workshop Policies

For any questions we weren't able to answer below, please email us at hello@littlerobotfriends.com!

Day Camps (Summer, March Break, PA Days)

Refund Policy

Here are our general refund rules around cancellation. Please visit the camp registration page for more specific dates for deadlines!

Summer and March Break Camps

  • greater than 4 weeks notice before the first day of camp: 100% refund
  • greater than 1 week notice before the first day of camp: 50% refund / 50% credit
  • less than 1 week notice before the first day of camp: 100% credit

PA Day Camps

  • greater than 3 weeks notice before the first day of camp: 100% refund
  • greater than 1 week notice before the first day of camp: 50% refund / 50% credit
  • less than 1 week notice before the first day of camp: 100% credit
Late Pick-Up Policy

For all day camps, we offer paid late pick-up services from 4-6pm. The prices below are charged per day, and will be billed via a separate invoice when your week of camp is over.

  • 4-5pm: $10
  • 5-6pm: $5 for every 15 minutes

Camp Day Absences Policy

Unfortunately, we do not offer partial credit or refunds for individual camp days missed. If requested, we can email parents a summary of the days activities, as well as instructions on how the child can engage with the content at home or on their own time.

Coding Club

Refund Policy
  • A FULL term refund can be issued if requested through email 24 hours before the start of the 3rd class.

  • If a refund is requested after this time, store credit will be given for however many classes remain in the term. The store credit will be valid for up to 1 year.
Missed Classes / Make-up Classes Policy

Make-Up Classes

  • You are always welcome to attend a Make-up class in the same week(s) of your absence(s) - check the Coding Club registration page for other timeslots in your skill level, and email us!

Missed Classes (unable to make-up)

  • If you know you will be missing 2 classes or less BEFORE purchasing a term: please email us before the purchase, and we can discount up to 2 missed classes from your total. We would strongly recommend not missing more than 3 classes in a term, as this would put them significantly behind other students!

  • Partial refunds or credit for missed classes requested AFTER purchasing a Term will not be permitted, except in exceptional circumstances (eg. medical and other unforeseen emergencies for the child or loved ones).
Trial Class Policies

Refund Policy

  • greater than 24 hours before class: 100% refund
  • less than 24 hours before class: 100% credit, or reschedule to the next trial class

Discounts

  • You can apply your trial class payment as a $10 credit towards any Coding Club Term, day camp, or future workshop (excluding Trial classes).
  • this credit is stackable with other discounts offered throughout the year!

Workshop Sessions (Youth and Adults)

Refund / Rescheduling Policy
  • greater than 48 hours before class: 100% refund
  • less than 48 hours before class: 100% credit, or reschedule to the next available workshop

For policies specifically for our Coding Club trial classes, please see the 'Trial Classes Policies' tab above.

Products

Is home shipping available for my Paperbot or Cubby Robot?

Unfortunately, at the moment we are operating on a pick-up only basis, at our HQ on 1832 Danforth Ave. Since we're a small team, our capacity to handle local and international shipping orders are very limited - but we're hoping to re-build capacity as time goes by!

Drop us a line!